Nous proposons désormais des services de blanchisserie gratuits pour nos clients internes./
Rencontrer

Shokanbi Afusat

Réceptionniste du spa
Shokanbi Afusat, the wheatbaker,
Galerie - Cliquez sur l'image pour zoomer
1. Afusat, welcome to The Wheatbaker family! What drew you to join the wellness team here?
I've always enjoyed being part of experiences that leave people feeling happier than when they arrived. Wellness is about more than treatments; it's about creating moments of peace in the middle of busy lives. Joining The Wheatbaker Spa allows me to welcome guests into that experience and be part of their journey to feeling refreshed and renewed.
2. First impressions set the tone for total relaxation—how do you make guests feel instantly calm the moment they walk up to your desk?
The first few moments matter a lot. I greet every guest with a warm smile, a calm voice, and my full attention. I want them to feel that they've stepped away from the noise outside and into a space where they can simply breathe, relax, and be taken care of.
3. What is your personal philosophy when it comes to self-care and wellness?
I believe self-care is a necessity, not a luxury. Taking care of yourself gives you the energy to show up for your work, your family, and the people around you. Wellness is about making intentional choices every day that bring peace, health, and balance.
4. If a guest arrives feeling stressed after a long day in Lagos, what is the first thing you recommend to help them unwind?
I would recommend starting with an Swedish Massage because it's a wonderful way to ease physical tension while calming the mind. Combined with the peaceful atmosphere of the Spa, it helps guests slow down and feel completely relaxed.
5. What do you think makes the Spa experience at The Wheatbaker truly unique?
The Wheatbaker Spa offers a luxury experience that feels personal. Every guest is welcomed with genuine care, and every detail from the ambience to the service is thoughtfully designed to create comfort, relaxation, and lasting memories.
6. How do you help guests choose the perfect treatment tailored to what their body needs that day?
I take time to understand how they're feeling and what they hope to achieve from their visit. Whether they're looking for relaxation, stress relief, or muscle recovery, I guide them toward a treatment that best suits their needs and helps them enjoy the fullest experience.
7. What is your favorite quiet corner or soothing detail inside the Spa?
One of my favorite details is the calming ambience throughout the Spa. The soft lighting, soothing scents, and peaceful atmosphere instantly create a feeling of serenity and make the space feel like a true escape.
8. As a receptionist, you're the face of the Spa. What key quality do you bring to your role every day?
I bring kindness and attentiveness. I believe every guest deserves to feel welcomed, listened to, and cared for, and I make it my priority to create that experience every day.
9. What is one piece of wellness advice you personally live by?
Always make time to rest. Life gets busy, but your body and mind need moments to recharge. Even a few minutes of intentional quiet can make a big difference.
10. How do you create a warm, personalized connection with guests visiting us for the first time?
I make every guest feel comfortable by listening, asking thoughtful questions, and paying attention to the little details that matter to them. I want first-time guests to leave feeling like they've found a place they'll always want to return to.
11. When you are not at work helping others relax, how do you like to recharge and spend your free time?
I enjoy spending time with family and friends, listening to music, watching movies, and enjoying peaceful moments that help me recharge for a new day.
12. What detail in a spa service do you think transforms a good visit into an unforgettable one?
It's the thoughtful personal touches. Remembering a guest's preferences, speaking with genuine warmth, and making them feel cared for throughout their visit can turn an ordinary appointment into a memorable experience.
13. If you had to describe the energy you want to bring to The Wheatbaker Spa in three words, what would they be?
Peaceful. Caring. Refreshing.I want every guest to feel lighter, happier, and more relaxed after every interaction with me.
14. What are you most excited to learn or accomplish as you start your journey with us?
I'm excited to grow in luxury hospitality, learn more about wellness and guest care, and build the confidence and experience needed to deliver exceptional service every single day.
15. What is one thing about yourself that guests and colleagues might be surprised to learn?
Many people are surprised by how naturally I connect with others. I'm friendly, easy to talk to, and I genuinely enjoy making people smile. I believe positive energy is contagious, and I love bringing that into every space I enter.
Nous proposons désormais des services de blanchisserie gratuits pour nos clients internes./
TOP